Tag Archives: choice

Users and Choice

People will often want more information than they can actually process. Having more information makes people feel that they have more choices. Having more choices makes people feel in control. Feeling in control makes people feel they will survive better.

— The Psychologist’s View of UX Design by Susan Weinschenk

versus

Autonomy and Freedom of choice are critical to our well being, and choice is critical to freedom and autonomy. Nonetheless, though modern Americans have more choice than any group of people ever has before, and thus, presumably, more freedom and autonomy, we don’t seem to be benefiting from it psychologically.

— Barry Schwartz, “The Paradox of Choice: Why More Is Less”, 2004, Chapter 5

via Unknown 8 Bit